|9 - 11 AM|
Closed, please visit Santa Ana
|9 - 11 AM|
|Tuesday||Closed, please visit Santa Ana|
|Wednesday||Closed, please visit Santa Ana|
|Thursday||Closed, please visit Santa Ana|
Frequently Asked Questions
On Call Event Rentals Mission Viejo is a satellite storage location that we fill weekly so that you can come and pick up (and return) your rental items closer to home. Click/tap each triangle for details:
How far in advance do I need to order?
Orders must be confirmed with a credit card no later than the close of business Wednesday (the same week as your pickup).
Can I add to my order when I arrive?
No. Our pickup locations do not stock any inventory other than what is ordered in advance. Be sure to have your order secured by the close of business Thursday or, alternatively, you can add items by picking up from our Santa Ana warehouse.
If I picked up in Santa Ana, can I return here?
Yes! We appreciate a heads up, but if it makes your life easier to return here, that's fine.
Will you load my car for me?
If we can help, we will - but we ask that you bring a friend and some rope to tie your order down!
How long can I keep my rentals?
Our rental period is 4 days. If your event is over the weekend, you would pick up as early as Friday and return as late as Monday. If your event is during the week, pick up on Monday and return on Friday when we reopen.
What if I miss my return date?
First, please call to let us know you're going to be late. There are two options: you can keep the items for another rental period at your expense, or you can return them to our Santa Ana warehouse.
Can I pay with a different card or cash?
Yes. In order to make a quote into a reservation, we require a credit card on file in our secure online vault. We don't take payment until you arrive, so use cash or another card if you wish - just let us know.
Are there any items I can't pick up here?
Some of our items are extremely heavy, bulky, odd-shaped, or fragile. We will consult with you while building your order. The most common items picked up here are Tables, Chairs, Linen, Glassware & Dishware, and smaller decor items.